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4.2 based on 5 reviews
The manager of this motel, Essay, is one of the best hotel managers I have ever come across. He and his wife have taken such good care of me. I have worked in the number one hotel management school in Australasia for last 6 years and any one of those staff members will tell you that the mark of a 5 star hotel is when the staff make you feel like it's your second home. The Armidale Motel may not be 5 star but the management is. You can train anyone to do anything in a hotel but an employee will only be successful with the right attitude and these managers have it in spades. I would stay here again any time. I hope the owners know what a gem they have in their managers. The motel is comfortable and clean and everything works as expected. The housekeeping staff were lovely and cleaned the rooms with attention to detail every day. But it's not the facilities I'll stay again for, it's the service and kindness shown to me by the managers.
This is an older motel however it was clean and comfortable and the hosts could not have been more friendly and accommodating. Four of us stayed in a family room with a dividing area between the two bedrooms which consisted of a separate toilet and shower. A continental breakfast was also included in the very reasonable rate. Recommended. We would stay again.
Excellent friendly service from Ese and his wife. It's an older property, so a bit tired, but the room was clean, with new linen and towels, and a free continental breakfast was included. When booking, call the property direct - Ese gives you a free drink on arrival if you do so! Overall, great value.
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