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5.0 based on 5 reviews
Spent a few nights over Easter. Great customer service from reception to all staff in the resort. Kids activities available went beyond our expectations. We were there to celebrate a birthday and the service offered to us was exceptional. Special mention goes out to Joe the bartender at "the tavern", who catered to all our little requests, thanks mate. I won't hesitate to rebook here in the future.
Incredibly friendly and accommodating staff, amazing food, well laid out rooms, and plenty of things to do for the young, young at heart, and more mature. Visited here over the Easter long weekend. There are rides for the kids with free movies on in the cinema. There are several locations to eat at on the grounds for lunch and dinner. Given the time of year, it is recommended to book for meals, etc. in advance. The parking is a little bit of a hike if you can't get in the top park, but drop the bags at the door and walk up. Suggest signing up with the Accor hotel membership program for the free WiFi as the mobile reception is terrible, but that's not the fault of the resort. The grounds are beautifully clean as is the interior. The kids zone is a great area for children as are the many outside locations such as the small garden maze and ponds. There are great walks with magic views and short trips to the other sites.
Spent 5 days here with the kids aged 3 &5. The place is geared for families, lots of activities for kids so parents can relax or join in. It's an older style hotel and has an indoor heated pool which was handy on the wet weather days. Staff are very helpful and welcoming.
What a wonderful way to spend a weekend away with the family. The Fairmont Resort delivered everything we could want for our special anniversary holiday. The views from every window are spectacular. The rooms are comfortable, spacious and homey. Various restaurants to choose from with really nice buffet breakfast. The staff are so accomodating with genuine relaxed smiles always. Extremely kid friendly ???? We really enjoyed just strolling around the grounds on a lazy Sunday morning with so much to see and the Monet style lily ponds are picture painting worthy. I would definitely return to this magical place in the Blue Mountains ????
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