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4.0 based on 4 reviews
Just 4 bus stops away from Perth city center, so it a good location to stay. Some of the rooms are facing the Swan lake which is so beautiful and serene. I just love looking out of the window whenever I'm allocated a room facing it. The rooms are clean and quiet. The front office hotel staff are great. Unfortunately some of the Monterey staff needs to improve on their service skill and attentiveness.
In general I'm so happy with my stay. The FO and concierge staff super friendly and helpful, even the Room Division. I can't remember the FOM name, but he's the most helpful person and gave me a lot of recommendation. The hotel building is old, need some maintenance here and there; there's a crack in the bathroom door. The in room dining a little bit disappointed, the pasta has no taste, but i love the platter and the dessert.
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